If it's not bound it will only be able to authenticate local Windows accounts. Make sure the server is bound to the domain if you're intending to use domain logins. Try connecting by IP address to rule out issues with DNS.Ħ. For example, a share named Marketing in the Acronis Files Connect Administrator would be accessible at afp:///Testing but not at afp:///testing.ĥ. If specifying a specific share, keep in mind that the name is case-sensitive.
You may also be able to see the server by clicking the «Browse» button.Ĥ. If you continue to have problems, contact your system administrator» (see below for more details). Check the server name or IP address, and then try again. If you try to specify a specific share name that isn't available you'll get a message «There was a problem connecting to the server. For example, try afp:// rather than afp:///Testing. Try connecting to just the server address without specifying a share. If you’re getting an error connecting to server it could be that the service is running but sharing has been suspended.ģ. Check the Acronis Files Connect Administrator console and make sure it shows «File Server services running normally». If you really need to switch back and forth, then you should dismount the SMB volume before connecting via AFP (and vice versa).Ģ. However, it's really not recommended for a Mac client to connect to the same volume using both AFP and SMB at the same times as the Finder can get confused. Please note: Mac clients can connect via SMB as well (we don't change that) as longs as SMB shares are defined. If you connect with smb:// you'll be connecting with the Windows SMB protocol and won't get the benefits of Acronis Files Connect. First of all, make sure you are connecting with the afp:// prefix from the Finder.
Then select the volume you want to mount.ġ.Type afp:// and then the name of the server.From the Finder, click on the Go menu and then Connect to Server.
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